Lightspeed evo not working1/21/2024 Then have the system auto fill as the parts are scanned. ie The ability to scan a part label and locate the part on a customers special order list. 2- Unable to allocate inbound parts for stock to a customer's special order at time of sale 3-Unable to use a scan gun for receiving 4-The system needs more filters. 1- Unable to create spring orders that do not affect the function of the buying guide. Or alert staff that a customer they've added to an invoice has special ordered parts ready for pick up. How about pop up windows that warn staff when there's a bal due on a special order pick up invoice. More "guard rails" to prevent staff from making mistakes. Automated task like customer notification for special order parts. With a few minor changes it could be great. I wish some of the options on the mobile app (tech notes, job complete) were available on the desktop version and vice-versa (more Parts options on the mobile side: scan barcodes, inventory, add parts to RO). The Service Scheduler can use some more improvement based on a marine repair shop which moves differently than other repair shops. I appreciate the options for multiple BIN locations (as we have more than one workspace), the availability to see the Yamaha availability from an invoice, and the ability to export the order to the supplier's website. The labels are easy to create and special orders have the last name which helps the techs. As a Parts Manager I live in data and the reporting is a huge help in managing our inventory. Overall, I am glad our company made the switch. The community section is very helpful to find others in the same situation. A lot of it is trial & error, as the wait time for customer support can take days, if not longer. Using Lightspeed, we've been able to upload inventory checks quicker and keep our numbers tighter. I feel like I have better control over our inventory and forecasting.
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